Frequently Asked Questions about Wedding Gowns and Appointments
Do you have questions? We have answers.!!
Appointment Questions
Find out everything you need to know about scheduling your appointment at Emma’s Bridal & Boutique!
Yes, you need an appointment. You can book at least 1 hour before your appointment or 4 weeks in advance. If you are in a rush and need a same-day appointment, give us a call. We are glad to help you and will try to accommodate you.
That is a very good question. We do not charge for standard appointments (which include a one-hour and fifteen minutes appointment). We do charge $195 for VIP appointments (which include a 2.5-hour appointment, refreshments, and all the dresses you want to try on).
A credit or Debit card on file is required to book an appointment, your card will be charge $35 if you Cancel or Reschedule your appointment within 24 hours prior of the scheduled appointment time, or if you do not Show up for your appointment.We do not charge your card for booking; we collect your payment information in case of a no-show. No returns, no exceptions, no transferable.
We highly recommend bringing only your closest friends or family, with a maximum of 5 people including the bride for standard appointments, and a maximum of 8 people including the bride for VIP appointments.
Bridal Services
Frequent questions about the personalized and professional bridal counseling services we offer to help you find the perfect gown.
Of course, we do. We have provided bridal counseling for over 12 years, helping you choose what better fits you, including colors, fabrics, and more, and it is totally free.
The processing and shipping time takes between 16 to 20 weeks.
You can cancel your order at any time, but once the wedding gown is ordered, unfortunately, we cannot make any return or refund since the wedding gown was ordered exclusively for you. Manufacturer companies do not allow cancellations. We cannot make any return or refund at any time.
Tailoring and Accessories
Discover the tailoring services we provide to ensure your gown fits perfectly, and get answers about what accessories we offer.
No, we do not offer any tailor services, is your responsability bring your wedding gown to your favorite tailor for alterations.
Yes, we offer an exquisite selection of veils, bridal sashes, earrings, hair combs, and tiaras.
Sure you can. You are more than welcome to purchase our in stock, out of the rack, and discontinued gowns.! Just remember, the gown will be sold in an “As is” condition, and any cleaning or repairs will be at the buyer’s expense. All merchandise purchased from our in-stock inventory will need to be paid in full at the time of purchase.
Payment and Pricing
Details on our payment options and the price range of our dresses.
Due to our amazing and affordable prices, we request full payment. But we know as a bride you have a lot of expenses, so you can also make a 60% down payment and pay the rest within three months. We accept all credit cards, debit cards, cash, Apple Pay, Android Pay, and Samsung Pay. Payments can be made in person, over the phone, or by bank account transfer.
Our dresses typically range from $1,100 to upwards of $2,800. Whatever your price point is, we can find the perfect dress for you.
We recommend having your wedding date and venue booked before you begin your search for a dress. It is important to have the date and location established so you can envision the wedding’s overall look and know when your dress needs to be ready! Gowns typically take 12 to 20 weeks to arrive in our store, and alterations generally require extra time. If your wedding is more than a year away, we recommend waiting a bit. After all, styles and tastes can change, and dresses can be discontinued.
Designers
We are proud to showcase our diverse selection of designers from around the world.
We are very proud to carry designers from California, New York, Kansas, Ukraine, and Poland. These includes Stella York, Omelie Bridal, Aria Bride, Enchanting By Mon Cheri, and of course, our own private label.
We carry wedding gown samples in standard sizes up to size 16. Please note that wedding gowns sizing typically differs from street clothing sizes. However, every sample gown can be special ordered in a wide range of sizes, including plus sizes, depending on the designer’s options.